The Water Damage Restoration Process

Water damage can be a devastating experience for homeowners. If not addressed quickly, water damage can lead to mold growth, structural damage, and health hazards. That's why it's crucial to call a professional water damage mitigation company like SERVPRO of Downtown Houston - Team Wilson.   Here's a brief overview of the water damage mitigation process we follow:   Assessment: Our technicians will assess the extent of the damage to determine the best course of action.   Water removal: We use specialized equipment to remove standing water as quickly as possible.   Drying: We use industrial-grade dehumidifiers and air movers to dry out your property and prevent further damage.   Cleaning: We use specialized cleaning products to sanitize and deodorize your property, removing any mold or bacteria that may have developed.   Restoration: Finally, we restore your property to its pre-damage condition. This can include everything from replacing drywall and flooring to repainting and restoring furniture.   At SERVPRO of Downtown Houston - Team Wilson, we understand that water damage can be a traumatic experience. That's why we work quickly and efficiently to ensure your property is restored safely and completely.

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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Step 1 - Emergency Contact

The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

Step 2 - Inspection and Water Damage Assessment

We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.

Step 6 - Restoration

Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.